Remembering or finding your Econet phone number doesn't have to be a hassle. Econet strives to make its services user-friendly and accessible, ensuring that you remain connected without any unnecessary stress.
Forgetting your phone number can happen to anyone, especially if it's new or seldom used. If you're an Econet subscriber | customer and find yourself in this situation, do not fret. This step-by-step guide is designed to help Econet users easily retrieve their phone numbers.
By following these simple steps, you’ll quickly recall or nyora pasi ( bhala phansi ) your number for future use.
Step 1: Ensure Your Phone Is Charged and Powered On
Step 2: Access the USSD Code Service
Once your phone is on, access the phone's dialer. Every mobile phone, regardless of its make or model, has a dialer app where you input numbers. In the dialer, you will use a specific USSD code provided by Econet to find your phone number. The common USSD code for checking your Econet phone number is *111#.
Step 3: Dial the USSD Code to Access Self-Care Menu
With your phone’s dialer open, type in *111# and then press the call button. This action will initiate a request to the Econet Self-Care and, in a few seconds, a menu should appear on your screen. This is Self-Care, which provides various services, including Account, Transfer airtime, Puk Retrieval, Sim Replacement, Report Network Challenges, and more importantly for us, revealing your phone number.
Step 4: Navigate the Econet Self-Care Menu to 0. More Options
Upon accessing the Self-Care Menu, you should see several options. Navigate to 0. More Options. The specifics of this step might slightly differ based on updates to the Econet menu system
Step 5: Select 9. Display My Number
Once in the More Options section, look for an option that says Display My Number. Select this option. Some menu systems may require you to reply with the corresponding number or letter for the selection but for this, it's a number and you Select 9. After making your selection, you will be asked to enter your 111 PIN but am sure you don't remember it which is ok if you do remember your PIN just put it in and your phone number should be displayed on the screen.
Forgotten your Econet sim pin cool this is how to set up a new Econet sim card pin
Step 1: Dial *111# to Access Self-Care Menu
In a few seconds, a menu should appear on your screen. This is Self-Care, which provides various services, including Account, Transfer airtime, Puk Retrieval, Sim Replacement, Report Network Challenges, and more importantly for us, getting a new pin.
Step 2: Navigate to 1. Account
Upon accessing the Self-Care Menu, you should see several options. Navigate to 1. Account.
Step 3: Select 1. forgot the pin
Once in the Account section, look for an option that says forgot pin. Select this option. After making your selection, you see Forgot pin then Select 1. Use OTP then you will see One Time password then Select 2. Request OTP After you see Otp has been sent to your phone then go into your messages you will see the OTP which will be like this your 111 otp is.... now copy your OTP and save it for step 4
Step 4: Set a new Econet sim Pin
Dial *111# Navigate to 1. Account then Select 1. forgot pin look for an option that says forgot pin. Select this option. After making your selection, you see Forgot pin then Select 1. Use OTP then you will see One Time password then Select 1. Enter OTP After you see Enter the OTP sent to your phone then put in the opt they sent to you in your messages then you will see Enter the PIN of your choice then put in any PIN you want that you will remember to make sure it's not more than 4 digits then confirm Pin now make sure you keep that pin any time you want to Display your Number or check your econet sim card phone number that's the pin you will use
2 Best simple method to #know or #check your Econet phone number.
1. Check Your SIM Pack If you still have the pack that your SIM card came in, your phone number is usually printed on the back or inside it. This is a simple yet often overlooked method.
2. Ask a Friend Make a call or send an SMS to a friend or family member’s phone, and your number will appear on their phone. This is a quick way to see your number without navigating through any menus.
You now know your Econet phone number be sure to keep it for future reference. However, if for some reason the USSD method does not work or you're facing difficulty, don't worry! Econet provides alternative ways to find out your number as well.
Contact Customer Service: You can always call Econet Customer Service for help Explain your situation, and they should be able to provide you with your phone number after verifying your identity.
Econet CONTACT DETAILS.
+263772 7949 4973, +263772 7949 2993
+263772 7949 2047, +263772 7949 2242
Email: enquiry@econet.co.zw
Headquarters: No. 2 Old Mutare Road, Msasa, Harare, Zimbabwe
Mailing Address: P.O Box BE 1298, Belvedere, Harare, Zimbabwe
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